Accessibility

This website

We designed this website to meet WCAG 2.1 Level AA guidelines. That means readable text contrast, keyboard navigation, screen-reader compatibility, descriptive alt text on images, properly labelled forms, and a clear page structure. If something on this site does not work for you, that is a bug we want to fix. Tell us.

Our cleaning service

We serve clients with a wide range of accessibility needs. If you have mobility, vision, hearing, cognitive, or other accessibility requirements, tell us before the first visit and we will accommodate. Examples of things we already do:

• Work at a slower, quieter pace for seniors or anyone who prefers it
• Use low-fragrance, eco-friendly products for chemical sensitivities
• Communicate via text or email if phone calls are difficult
• Accommodate service animals in the home
• Provide written summaries of what was cleaned, if helpful

Feedback

Accessibility feedback is welcome at any time. If you encounter a barrier on our website or in our service, please contact us:

• Call: (647) 879-1994
• Email: booking@hncleaningsolutions.ca

We will respond within 2 business days and work with you to resolve the issue.